When a user attempts to make a transaction, they’ve already expressed an intent to do business with you. Even when their transaction is declined, they are likely still highly motivated to complete their purchase.
Worse still, a single failed payment event may cause you to not only lose that particular sale, but can also lead to losing all future sales from that customer. By creating a support ticket for your operations teams, you can automatically identify these customers and provide a white-glove experience to bring them back to your store.
We built this automation to increase your sales and increase your customer conversion rate. By implementing this unique automation you will help your operations people to be focused on the most valuable transactions that move the needle for your business.