Own and leverage your payments data to unlock cost saving capabilities and easily run analyses to learn new payment insights that will optimise your payments set-up, while keeping your data safe and your payment operations compliant.
Securely connect to your payments and business APIs and data.
Data can be collected, filtered, and analysed by the product and financial teams using an interface they love, and the engineering team trusts. Combining product and user data with other sources to make more strategic decisions and targeted marketing campaigns.
A secure, PCI compliant, fully customizable and modular checkout as an SDK or fully hosted.
Capture, vault and tokenise through our PCI compliant payment form (SDK) or hosted checkout. Use our account updating network tokens to avoid lost sales and involuntary churn due stolen, expiry or lost cards - improving the overall checkout experience.
A PCI DSS Level 1 compliant vault that protects your sensitive data in transit and at rest.
Payments data compliance is one less thing to worry about. WhenThen’s token vault helps you capture, store and manage payments data so you can maximise its usability and allow smart payment routing and retry capabilities - avoiding data locked-in by a single payment provider’s token vault while keeping your data safe.
Sensitive card and personal data is always encrypted-at-rest by transport-layer security (TLS) and using AES-256 encryption.
Optional
WhenThen
stand-In
WhenThen Stand-In is an emergency failover process to ensure your payments are always processed.
Optional
On-premise or
private cloud
Run WhenThen in your own dedicated environment. An add-on to your enterprise plan, on-premise or private cloud is available anywhere a Docker image can run.
Optional
Region-based
servers
Require processing in a specific region? On the enterprise plan, regional processing is available almost anywhere.
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Access & audit
control
Grant specific access to functions and data in the app and review who’s done what and when.
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GDPR and CCPA
support
Full client support for your customers ‘right to access’ and ‘to be forgotten’ requests.
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High availability
By nature WhenThen is here to help prevent your entire payments stack being a single point of failure.
Tokenisation
Integrate the WhenThen Vault in days to own your payments data and tokenise personal customer data and payment information across global payment processors and card networks.
Orchestration
Paired with tokenise, use WhenThen’s universal payments API to access global payment processors and optimise your payments processing with routing, retries, refunds, redundancy, etc.
Automation
Use real-time transactional data and process events from across all your Payment Providers and other apps to automate and moderate payment tasks, issues and opportunities in real-time.
Operation
Use real-time standardised transactional data from across all your Payment Providers to build insights, reports, alerts and take action on payment issues through a single user interface.
Connectivity
We're building a wide selection of connections, from Payment Providers to business applications, to integrate your business.
Documentation
Collected and cleaned payments data accessible in a few clicks.