Tokenise

Tokenise your customer
payments data.

Own and leverage your payments data to unlock cost saving capabilities and easily run analyses to learn new payment insights that will optimise your payments set-up, while keeping your data safe and your payment operations compliant.

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Connect + Collect

Securely connect to your payments and business APIs and data.

Data can be collected, filtered, and analysed by the product and financial teams using an interface they love, and the engineering team trusts. Combining product and user data with other sources to make more strategic decisions and targeted marketing campaigns.

Capture + Tokenise

A secure, PCI compliant, fully customizable and modular checkout as an SDK or fully hosted.

Capture, vault and tokenise through our PCI compliant payment form (SDK) or hosted checkout. Use our account updating network tokens to avoid lost sales and involuntary churn due stolen, expiry or lost cards - improving the overall checkout experience.

PCI DSS Level 1 vault

A PCI DSS Level 1 compliant vault that protects your sensitive data in transit and at rest.

Payments data compliance is one less thing to worry about. WhenThen’s token vault helps you capture, store and manage payments data so you can maximise its usability and allow smart payment routing and retry capabilities - avoiding data locked-in by a single payment provider’s token vault while keeping your data safe.

Encryption everywhere

Sensitive card and personal data is always encrypted-at-rest by transport-layer security (TLS) and using AES-256 encryption.

And much more

Optional

WhenThen

stand-In

WhenThen Stand-In is an emergency failover process to ensure your payments are always processed.

Optional

On-premise or

private cloud

Run WhenThen in your own dedicated environment. An add-on to your enterprise plan, on-premise or private cloud is available anywhere a Docker image can run.

Optional

Region-based

servers

Require processing in a specific region? On the enterprise plan, regional processing is available almost anywhere.

Default

Access & audit

control

Grant specific access to functions and data in the app and review who’s done what and when.

Default

GDPR and CCPA

support

Full client support for your customers ‘right to access’ and ‘to be forgotten’ requests.

Default

High availability

By nature WhenThen is here to help prevent your entire payments stack being a single point of failure.

Other features

Tokenisation

Integrate the WhenThen Vault in days to own your payments data and tokenise personal customer data and payment information across global payment processors and card networks.

Orchestration

Paired with tokenise, use WhenThen’s universal payments API to access global payment processors and optimise your payments processing with routing, retries, refunds, redundancy, etc.

Automation

Use real-time transactional data and process events from across all your Payment Providers and other apps to automate and moderate payment tasks, issues and opportunities in real-time.

Operation

Use real-time standardised transactional data from across all your Payment Providers to build insights, reports, alerts and take action on payment issues through a single user interface.