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Automatically cancel payment when webhook trigger is received

Speed up your back-office payment operations and cancel authorized but unsettled transactions. When we receive your webhook, this automation will cancel an authorization with the Payment Service Provider used in the initial transaction. You can define key variables in the JSON structure of your webhook to include things like PaymentID and customer so we know which transaction to cancel.

Many of our merchants use this recipe in conjunction with an auth only strategy to avoid having to capture and refund transactions if users change their mind - this saves you time and money on refunds and helps you avoid payment processing penalties on authorization reties.

Talk to our team today to see how we can help you optimise your capture and settlement process to reduce the overall cost and future-proof your payments flow.

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